Jili Slots' Privacy Policy— Your information is completely secure

Welcome to Jili Slots (https://jilislots.onl). We believe your privacy is a fundamental right. This Privacy Policy explains what information Jili Slots collects, why we collect it, and how we keep it safe.

This policy applies to all Jili Slots services, websites, mobile applications, and other digital platforms. By using our platform, you are considered to have accepted this Privacy Policy.

This Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards. We review and update this policy on a regular basis.

Jili Slots only collects the information genuinely needed to provide our services and keep your account secure. We do not collect excessive or unnecessary data.

Information You Provide Directly

When you register on Jili Slots or get in touch with us, you voluntarily provide the following information:

Automatically Collected Information

When you use our platform, some information is collected automatically. This is done to improve service quality and ensure security:

• IP Address and Device Identification Information
• Browser type, language, and version
• Operating System & Device Model
• Login time, session duration, and gaming activity logs
• Transaction history and amounts
• Browsing data collected via cookies and tracking pixels

Information for KYC Verification

To comply with legal obligations and prevent financial fraud, Jili Slots may request the following documents:

• Scanned copy of National ID (NID) or passport
• Selfie or video verification
• Proof of payment method ownership (bKash/Nagad screenshot)
• Proof of address document (where applicable)

Jili Slots uses your information only for specific, well-defined purposes. We never use your data for anything else without your consent.

Primary Purposes

• Account Management: To create, manage, and secure your Jili Slots account.
• Service Delivery: For gameplay, deposits, withdrawals, and other platform services.
• Identity Verification: Complete the KYC process to help prevent financial fraud.
• Customer Support: To resolve your complaints or inquiries.
• Security Monitoring: To detect and prevent suspicious activity.

Secondary Purposes

• To personalize your platform experience
• To keep you informed about relevant bonuses and offers
• For platform analytics and improvement
• For legal compliance and regulatory reporting.
• For responsible gaming monitoring and support

Jili Slots may share your information with third parties in limited and specific circumstances. In every case, we ensure your data is protected to the highest standard.

Data Sharing Scenarios

• Payment Processors: Payment providers like bKash, Nagad, and Rocket receive only the information needed to process transactions — nothing more.
• Game Software Providers: Game developers like Jili receive anonymized gaming data only — never personal information.
• Legal Authorities: Information is disclosed in response to lawful requests from courts, law enforcement, or regulatory bodies.
• Security Partners: Limited data may be shared with trusted partners for fraud detection and cybersecurity purposes.

Jili Slots uses industry-leading technology to protect your information. Our security infrastructure operates across multiple layers.

Technical Safeguards

• 256-Bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
• Encrypted Database: Stored data is secured with AES-256 encryption.
• Firewall & DDoS Protection: Servers are protected against cyberattacks.
• Two-Factor Authentication (2FA): Provided as an additional security layer.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.

Administrative Safeguards

• Only authorized personnel may access your data, and only to the extent necessary.
• All staff are bound by strict confidentiality agreements.
• A full log of data access is maintained and reviewed on a regular basis.

Jili Slots uses cookies on its website and app. Cookies are small data files stored in your browser that help us improve our services.

Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your language preferences, game settings, and personalized experience.
• Analytics Cookies: To analyze platform traffic and usage patterns. This data is anonymized.
• Security Cookies: Used for fraud detection and account security.

You can manage cookies through your browser settings. However, disabling certain cookies may cause some platform features to stop working.

As a Jili Slots member, you have important rights regarding your personal information. We respect these rights and are committed to upholding them.

Jili Slots is intended for users aged 18 and above only. We never knowingly collect information from minors.

If you become aware that a minor is using our platform, please notify our support team immediately.

Jili Slots does not retain your information longer than necessary. Specific retention periods are defined for each category of data.

• Account Information: For the duration your account is active, and up to 5 years after it is closed.
• Transaction Records: Up to 7 years, as required by law.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: Up to 3 years.
• Support Chat History: Up to 2 years.
• Cookie Data: Automatically deleted after the session ends, or retained for a maximum of 1 year.

Once the required retention period has ended, we securely and permanently delete or anonymize your data.

Jili Slots may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

• A notice will be posted on the platform at least 7 days before any changes take effect.
• Registered users will be notified via mobile number or in-app message.
• Each version will include a "Last Updated" date.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints about our Privacy Policy, our dedicated support team is always here to help.

• Live Chat: Live chat is available on the platform 24/7.
• Email: [email protected] (for display purposes only)
• Response Time: Responses are typically provided within 1–2 business days.

To file a formal complaint regarding your privacy rights, please contact our Data Protection Officer. We take every complaint seriously and work to resolve it promptly.